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WebAdvisor & MARSIS

 

 

Frequently Asked Questions

Changing your Gmail and WebAdvisor password
  1. Go to start.vwc.edu
  2. Click on the "Change Password" link at the top right corner.
  3. Type in your original username and password (from Computer Services) and press enter.
  4. Type the new password twice and press enter. You will see that the password has been changed. Exit the change page.
  5. Your new password will be used for both Gmail and WebAdvisor.

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The best screen resolution for viewing WebAdvisor
  1. The best screen resolution for viewing WebAdvisor is 1024 by 768 pixels.
  2. To adjust the screen resolution go to "Control Panel."
  3. Click on "Display."
  4. Click on "Settings."
  5. Under "Screen resolution" adjust the scale to 1024 by 768 pixels.
  6. Press "Apply" and then "Ok" to exit.

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Enabling cookies is necessary
  1. In Firefox, go to Tools and click on Options.
  2. Under Cookies, make sure there is a check mark next to "Accept cookies for sites."
  3. Click "Ok" to save and exit.

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Prefered browsers to use when accessing WebAvisor

  • Chrome, Firefox, Internet Explore 6 and 7, Opera, Safari
  • Internet Explore 8 will work as long as "Compatibility View" is selected.

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Fixing the Internet Explore 8 WebAdvisor log-in error

"While attempting to load module "com.datatel.webadvisor.gwt.EnvisionTable", property "user.agent" was set to the unexpected value "unknown" Allowed values: gecko,gecko1_8,ie6,opera,safari."

  1. In Internet Explorer 8, click on the Page tab.
  2. Select "Compatibility View."
  3. You will now be able to access WebAdvisor without receiving any errors.

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