Keyboard

Computer Services

Computer Services

Phone 757.455.3114

Helpdesk

Phone 757.455.3111

 

Help Desk Request Form

Please use the form below to submit your request to the Help Desk.

*designates required field

*Full name
*Phone number
Dorm location
Room number
Computer type Laptop
Desktop
Computer brand
Computer serial number
Any usernames or passwords required to operate the computer
Problem with
Description Describe the problem you are having

This service is provided by Virginia Wesleyan College Computer Services Department as a no cost service. The computer owner is responsible for providing the necessary original licenses and software media needed to restore any or all applications. Members of the Virginia Wesleyan Computer Services Department will take every reasonable precaution in assisting you in resolving technical issues so that your existing software applications, and data are not destroyed or damaged in the diagnostic/repair process. We will also take every precaution to prevent any damage to hardware. It is however, impossible to guarantee that damage will not occur.

NOTE: As the owner of the computer it is your responsibility to backup your software, operating system and data BEFORE requesting service for your computer. If you need assistance with this prior to any work being done on your computer we can help.

I agree that Virginia Wesleyan College or any member of the Virginia Wesleyan College Computer Services Department will not be held liable for any damage to software or hardware or data loss which may occur as a result of servicing.

* By checking this box and submitting this form, I hereby acknowledge that I have read and understand the above statements and accept these conditions.